Legal
Last updated: 2026. This policy explains how PolymerTrade collects, uses and protects information.
We collect information you provide directly to us, such as when you register interest in the marketplace, submit a contact form, or complete counterparty verification (KYC). This may include your name, company, email address, role, and business documentation required for verification.
We also collect standard technical information automatically, such as browser type, device information and usage data via analytics tools.
We use the information we collect to operate and improve the PolymerTrade marketplace, verify counterparties, communicate with you about your account or enquiry, and comply with legal and regulatory obligations, including KYC/AML requirements applicable to commodity trading platforms.
We do not sell personal information. We may share information with service providers who support our operations (such as verification providers, hosting and analytics providers), or where required by law.
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration or disclosure.
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, contact us at the address below.
Questions about this policy can be directed to privacy@polymertrade.com.